Shipping policy
Shipping Policy
Last Updated: 12/26/2025
Processing Time
We process orders within 1-3 business days. Orders placed Friday evening through Saturday are processed on Sunday, as we observe the Sabbath.
Order Processing Timeline:
- Orders placed Monday-Thursday: Ship within 1-2 business days
- Orders placed Friday-Saturday: Ship by Monday-Tuesday
- Orders placed Sunday: Ship within 1-2 business days
Please Note: Processing time is separate from shipping time.
Shipping Methods & Costs
Domestic Shipping (United States)
Standard Shipping - 5-7 Business Days
- Orders under $50: $5.99
- Orders $50+: FREE
Expedited Shipping - 2-3 Business Days
- Flat rate: $12.99
Express Shipping - 1-2 Business Days
- Flat rate: $24.99
Shipping to Alaska, Hawaii, and U.S. Territories:
- Standard: $12.99
- Expedited: $29.99
- Express: $49.99
International Shipping
We currently only ship within the United States. International shipping coming soon!
Order Tracking
Once your order ships, you'll receive:
- Shipping confirmation email
- Tracking number
- Link to track your package
Track your order:
- Click the tracking link in your email
- Or visit: ibebrews.shop/pages/track-order
- Or email us: thebrews.official@gmail.com
Shipping Carriers
We ship via USPS, UPS, or FedEx depending on your location and selected shipping method.
Shipping Restrictions
We cannot ship to:
- PO Boxes for Express shipping (Standard and Expedited only)
- International addresses (coming soon)
- APO/FPO addresses (contact us for special arrangements)
Delivery Issues
Package Lost or Stolen: If your package shows delivered but you didn't receive it:
- Check with neighbors
- Check all entrances to your building
- Confirm shipping address
- Contact us within 48 hours: thebrews.official@gmail.com
- We'll file a claim and resolve the issue
Package Delayed: If your package hasn't arrived within expected timeframe:
- Check tracking information
- Wait 2 business days past expected delivery
- Contact us - we'll investigate immediately
Wrong Address: If you entered the wrong address:
- Contact us immediately
- We may be able to intercept the package
- If already shipped, you may need to pay for reshipping
Peak Season Shipping
During holidays and peak seasons (November-December):
- Processing may take 3-5 business days
- Shipping carriers experience delays
- Order early for guaranteed delivery
- We'll update this page with specific timelines
Gift Orders
Sending a gift?
- Add gift message at checkout
- We'll include a beautiful gift note
- Receipt will NOT be included
- Recipient will not see prices
Questions?
Contact us anytime: Email: thebrews.official@gmail.com Phone: 228-212-8548 Live chat on our website
We're committed to getting your order to you quickly and safely!